Terms and Conditions

General terms and conditions

• After the customer receives the order, and if he wishes to return it, the customer bears all the shipping and installation fees that result from that, even if the shipping is free or within a price quote period for shipping, as
• The customer is obligated to pay the actual cost of shipping outside the offer (this does not apply to the customer in the case of a manufacturing defect or product violation)

• We apologize for not applying any discount on the product if the order is confirmed before the discount is applied

• In the event that the customer refuses to receive the product or is late in receiving the product from the representative for any reason, and in the event that we are unable to reach the customer as a result of an error in the data sent to us by him and recorded in the invoice, such as the address or mobile number, and the customer did not inform us of this error through the email for the service Customers, and accordingly the order was returned, the customer will bear the return shipping costs again

• Confirmation of the order by the customer and payment of the invoice is considered an acknowledgment from him of his full knowledge of the entire contents of the invoice and his personal data such as name, mobile number, address, email, order specifications, and everything that results from it in terms of shipping and installation, and our store completely disclaims any responsibility for what results from it. Errors resulting from incorrect data being recorded by the client
• No exchange or return will be made until after receipt (according to Petunia’s policies)

• The order is sent in one batch or in several batches, depending on the size of the order and the source of the warehouse from which it is shipped

• If any amendment is made to the order for any reason, a new time will be calculated for the order and no deduction will be made from the duration of the modified order

• In the event that the products described in the invoice are not available, the customer has the right to either wait for the product to be available, replace it, or return the amount of the product to him. Note that in the event of a replacement, the price of the alternative product will be approved, and the customer must pay the price difference if the replacement product is at a higher price than the replaced one.

• The customer does not have the right to cancel or return the goods that are specially ordered for the customer (special orders - pre-order) after 48 hours have passed from the time the order is executed.
• If it is proven that the customer used a fake account, impersonated a person, defamed our website, or damaged our reputation (whether on social networking sites or elsewhere), the customer will be subject to full judicial responsibility before the competent authorities.

• We have the right to cancel the customer’s order and ban him from all means of communicating with us in cases of inability to pay within the specified period or providing false information and thus not being able to reach the customer, and also in cases of insulting us and defaming us, and he will be prevented from dealing with us.

terms of use

The sale process is subject to the website Baytonia.com Your purchase and use of the products available on this site are subject to terms and conditions USE AND SERVICE

• Baytonia.com may choose to accept, not accept, or cancel your order in some cases, for example if the product you wish to purchase is not available, if the product is priced incorrectly, or if the order turns out to be fraudulent. Baytonia.com will refund your payment for orders that are not accepted or are cancelled.
• All content on Baytonia.com (including but not limited to writings, designs, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of Baytonia.com and is subject to copyright and trademark protection. .
• When you purchase or send an email to Baytonia.com, you agree to receive any emails from Baytonia.com.
• ​Baytonia.com maintains It reserves the right to make any amendments or changes to its website and to the policies and agreements associated with Baytonia.com Including the privacy policy as well as the document for terms and conditions of service.
• Although we are keen to provide accurate information about the products and their prices, the organization does not guarantee the possibility of some typographical errors. You will not be able to confirm the price of the product when ordering from our website until after you place the order. If a product is displayed at a wrong price or information, Beitunia Store has the right to refuse or cancel orders for this product as it deems appropriate. In the event that there is an error in the pricing of one of the products that you ordered, it is possible that the Beitunia website, based on what it deems appropriate, will contact you to find out whether you wish to continue this order after making an adjustment to its price or cancel the order and inform you of that.
• In the event that there is an offer or temporary free gifts on the site, the customer is not allowed to recover the value of the price difference between the product before the discount and its value after the discount, and the value of his order will be approved as it is when submitting the order (an exception to this is if the order is in the confirmation status).
• The amount cannot be transferred to the bank account after adding it to the customer’s wallet on the website

Any dispute or claim relating to this website shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia:

• The Kingdom of Saudi Arabia is our home country.
• Minors under the age of 18 are prohibited from registering as a user of this Website and are not permitted to transact or use the Website.
• If you pay for our products or services via our website the details you are asked to send will be provided directly to the payment provider via a secure connection.
• We accept online payments using Visa and MasterCard credit/debit cards in Saudi Riyals

Terms and conditions for using discount codes

• Code validity period: The code validity period is determined, during which it can be used. After the code expires, it will no longer be accepted for purchases.
• Using the code in purchasing transactions: It is allowed to use the code in every purchase made by the customer, even if the purchase is multiple times. If the customer tries to use the code more than once, the order will not be rejected.
• Value and discounts: The specific value of the code and the percentage of discount it provides are determined. The customer must be sure to read the terms and conditions of the code to know the specific restrictions and the products or services included in the discount.
• Do not combine offers: Some other offers and discounts may apply at the same time, but it is not possible to combine more than one code in the same purchasing transaction. Please make sure to choose the offer that is best for you based on your needs and terms of use.
• Cancellation and modification: We reserve the right to cancel or modify the discount code usage policy at any time without prior notice. The terms, conditions and restrictions related to the code may be updated, so the customer must check them before using the code.